At The Vozik, we strive to make your shopping experience for our premium products, such as leather bags and backpacks, seamless and secure. This Payment Policy outlines the payment methods we accept, how payments are processed, and related details to ensure a smooth transaction.

Accepted Payment Methods

We accept the following payment methods for purchases on https://thevozik.com/:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Google Pay, and Apple Pay (where available).
  • UPI and Bank Transfers: For customers in India, we support Unified Payments Interface (UPI) and select bank transfer options via our payment processor.
  • Other Methods: Contact us for additional payment options, if applicable, based on your region.

All payments are processed in. both Rupees and USD The currency will be clearly displayed at checkout.

Payment Process

  • Order Placement: When you place an order, you’ll be directed to our secure checkout page to enter your payment details.
  • Authorization: Your payment method will be authorized at checkout to verify funds. The total amount, including product price, taxes, and shipping fees, will be shown before you confirm the order.
  • Confirmation: Once payment is successfully processed, you’ll receive an order confirmation email with your invoice details.
  • Pending Payments: If a payment fails or is declined, you’ll be notified to provide an alternative payment method. Orders will not be processed until payment is confirmed.

Payment Security

  • We use industry-standard encryption (e.g., SSL) to protect your payment information during transmission.
  • Payment processing is handled by trusted third-party providers PhonePe & PayPal that comply with Payment Card Industry Data Security Standards.
  • We do not store your credit card or payment details on our servers.

Pricing and Taxes

  • Product prices are listed in [Insert Currency, e.g., USD or INR and exclude applicable taxes or shipping fees, which will be calculated and displayed at checkout.
  • For international orders, additional customs duties or import taxes may apply, which are your responsibility. Check with your local customs office for details.
  • Prices are subject to change without prior notice, but this will not affect confirmed orders.

Refunds and Cancellations

  • Refunds: Refunds for eligible returns (per our Return Policy) will be issued to your original payment method within 5-10 business days after we receive and inspect the returned item. Original shipping fees are non-refundable.
  • Order Cancellations: You may cancel your order before it ships by contacting us. If the order has already shipped, follow our Return Policy for instructions.
  • Failed Transactions: If a payment is declined or a transaction fails, we’ll notify you, and no charges will be applied until resolved.

Disputes and Chargebacks

  • If you believe there’s an error with your payment (e.g., duplicate charge), contact us within 7 days of the transaction to resolve the issue.
  • Unauthorized chargebacks without contacting us may result in additional fees or restrictions on future purchases.

Contact Us

For questions or assistance with payments, reach out to:

support@thevozik.com

We’re here to ensure your payment experience with The Vozik is secure and hassle-free.